American Express: Absolute F–king Morons
American Express has got to be one of the worst run companies around.
For the past few years I’ve used an AMEX Corporate Platinum card and have always paid my bill in full on time (usually pretty early). I recently decided that it would behoove me to get a card that reports to my personal credit due to our country’s retarded credit system – you know, the one that exclusively deems people with large debts worthy of acquiring even more debt while screwing over responsible people like myself who actually purchase only what they can afford (more on this in a future post). Anyhow, I applied for and received a shiny new American Express Gold Card. So far, so good.
So, like the responsible person that I am, I spent a couple of hours switching over my many, many auto billed services to my new card. Well, after a day or two of minimal use, I get my first declined charge. I immediately called the bold faced liars at American Express and, believe it or not, they tell me that they want to verify me via a conference call with my bank. A bit confused, I say ok and tell them they could call my main bank; however, after a few minutes on hold, the rep tells me that the bank is closed and we would need to wait until the following day (and the card would be blocked until then). I suggest they try another bank where I have accounts and, after a few more minutes on hold, I am told that everything checks out and that the card would start working again.
The next morning, I get a call from American Express stating that they are putting a hold on my account and that they need me to fill out a form allowing them to receive my IRS information. Mind you, I personally spend close to $10,000 a month on my other card and pay it in full each and every month. A quick review of my charges and the source of my payments would quickly tell them everything they need to know. Nonetheless, I fill out the form and send it back to them within an hour.
A few days have passed and my account, still being on hold, begins rejecting the automatic charges I’ve setup even though many of those charges are tiny and amount to under $20. What a pain in the ASS!!! Naturally, I have to ask who in the right mind would think it is a good idea to send someone a card and then try verifying information? No wonder they needed $3.5 Billion in taxpayer funds plus untold billions more in TALF and shady Federal Reserve programs.
All I can say is that at this point I think I will be cancelling both my cards and really wish I had the balls to just not pay them (but I’m going to). My advice to others is to simply AVOID THE IDIOTS AT AMERICAN EXPRESS.


