The Worst.com

Posted by admin on May 25th, 2009 in Tech

Travelocity, besides transparently ripping off their roaming gnome advertising campaign from a movie, is without question the most deceitful travel website.

On multiple occasions I’ve visited their site due to both online and offline offers only to find that, at the last step of the booking process, they give me some kind of error and then increase the trips’ price by over 30%.

Here is an example from just a few minutes ago (5/25/2009):


Great price, so I go to checkout and receive:


Naturally, I called the number and was told there would be a $25 fee for booking over the phone. Not only that, the giggling representative told me they couldn’t get me the same price because the flights were no longer available. So, I put in the same exact information into the online search and get:


Mind you, this is all in the course of just a few minutes! Of course, there is nothing the rep could do for me other than tell me to check tonight after 9pm. I mention that it is a bit extreme for the price to go from $1,268 to $1,658 in a matter of seconds and she says there is massive demand right now. What? Clearly she has no clue we’re in the midst of the worst recession in 75 years and Vegas specifically is in a Great Depression situation (just ask any of their elective representatives or business leaders).

The truth is, should I expect anything better from this hack of a travel agency that has banner advertising for weight watchers and capital one on top of almost every page?

To make matters worse, when I went to book my trip I noticed that they had actually CHANGED MY TRAVEL DATES. I called them and they told me that the only way I could cancel was if I booked a new trip at an even more expensive rate. This, even though they acknowledged that the hotel wasn’t even booked yet!

Thankfully, American Express came to the rescue and assured me that they would take care of everything.

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Posted by admin on May 23rd, 2008 in Tech

So, Motorola is going to be my first post which is kind of fitting as this Domain was originally dedicated to bashing SprintPCS.

In any case, their customer service is absolutely awful. I ordered a new Morotola Razr2 V9 from a highly reviewed ebay store and was very pleased with the phone for the first month or so.

Then, one morning I unplugged my phone and noticed there was something attached to the charger tip. Believe it or not, it was the internal charging unit! So, I figured I would try stopping by an AT&T store but they said I should contact the manufacturer (as I didn’t have the phone warranty). I could definitely, appreciate their position; after all, they aren’t the morons who decided to switch from the universal MiniUSB to the annoying MicroUSB.

In any case, I contacted Motorola online and went back and forth with them on the issue. I even sent them photos of the problem and they told me to send it in. So, I shipped the phone (at my expense) and waited about a week. With much excitement I received the phone back; however, much to my surprise the phone was still broken and, while acknowledging that the phone was still well within warranty, the greedy pigs at Motorola wanted me to pay $75 to fix their mistake!!! Get this, they go on to say that the warranty doesn’t cover physical problems. How absurd! If there is a physical problem due to a manufacturing issue, it should be covered.

Here’s a photo of the problem:

Notice the Motorola logo on the charger – lest one think I was using a generic charger.

Also, in case you’re thinking I’m a crazy Nokia fan picking on Motorola, I’ll soon post the story of my problems with Nokia and my N800 Internet Tablet.

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